Frequently Asked Questions | VUE Apartments Des Moines, IA

What leasing options are available?

​Our leases are typically 12 months, but we do offer a variety of options. Contact us for more details. 

What is an individual lease? Do you offer individual leases & co-living?

We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared common spaces). We offer a single lease with everyone on the same lease.

Can I request a specific apartment & can an apartment be held?

​Yes, you can request a specific apartment! And yes, we can hold an apartment for up to 24 hours once the lease is submitted and completed.

Is there a security deposit and is any of it refundable?

​Yes, the security deposit is equal to the amount of the first month of rent. And yes, the entire deposit is refundable as long as the apartment is left in the condition it was when residents move-in. 

Are utilities included?

​Residents are responsible to pay their own utilities. 

Can the apartment be listed on short-term rental platforms like AirBnB or VRBO?

​Apartments cannot be listed on short-term rental platforms such as Airbnb or VRBO.

What happens if I need to move out before my lease expires?

​Leases are locked into the contract that you sign before you move-in, you'll need to reach out to the leasing office to discuss this in depth if needed. 

Is there an application fee?

​Yes, the application fee is $70. (Pricing is subject to change.) 

Do you offer valet trash service and/or recycling?

​Yes, we do have recycling options available. 

Are apartments cable ready? If so who is the provider? Is there a separate charge?

​Apartments are ready for cable and internet. Residents may set up a contract with a service such as Century Link and Direct TV through Team UltraView.

Do you have package lockers/how do I get my packages?

​Yes, we do have package coincerage available for residents. 

Are BBQ grills available?

​Yes, any time is a good time to grill.

What is the smoking policy?

​We are pleased to be a smoke-free community. All smoking is prohibited in all locations on the premises, including, but not limited to, apartments, patios, parking lots, garages, green spaces, and common areas.

Do you allow pets?

​We are a pet-friendly community with perks for your pet including a pet play area and pet care and washing facilities! Cats and dogs, age 12+ months and spayed or neutered are welcome. We allow some caged animals. We charge pet rent, have a two-pet limit, and city code breed restrictions apply. See our Pet Policy on the website for details. 

Wha schools serve the community?

​Edmunds Fine Arts Academy, Callanan Middle School, and Roosevelt High School serve our residents. Several private school options are also nearby. We are in a great location for students attending Des Moines Area C.C., Urban, Drake University, and Gand View University.  

It there a tub or a shower?

​Apartments feature a convenient, space-saving tub/shower combination 

Do the apartments have air conditioning?

​Yes! We want you to be comfortable year-round.

When were these apartments built?

​Vue was built in 2018 and is comprised of 112 apartments/4 stories. 

What kind of kitchen appliances are in the apartment?

​Our prep-friendly kitchens feature all the stainless steel appliances you'll need for meal prep and clean up including a dishwasher, refrigerator, range, and microwave. Bonus — kitchens have a pantry and work islands.

Are washers and dryers available? Are they in the apartment?

​Apartments are equipped with washer/dryers — no more lugging laundry! 

Is the apartment set up for working remotely?

​Yes, with high-speed internet available, you'll be able to set up an in-home office space for working remotely.